One of the main advances in telecoms over recent years has been the advent of Voice over Internet Protocol telephony (VoIP). In simple terms VoIP is a means of converting speech into packets of data and then sending these packets over data networks and via the internet. Such is the prevalence of VoIP technology these days that many of the calls you make every day will use VoIP for some part of the call.
Although VoIP technology is now very mature many businesses still rely upon traditional telephone systems for their communications and although these systems may meet the basic needs of most businesses they are rapidly being superseded by newer VoIP based systems for reasons of both cost and functionality.
VoIP systems give access to many more features than traditional telephone systems and as standard include functions such as call recording, conferencing, call queuing, direct dial in, voicemail to email, video surveillance and auto attendant to name but a few. A prime example of one of the main benefits of using a VoIP system is the ability to setup off site extensions or Video cameras by simply connecting devices to a broadband service at an off site location. Once connected, off site extensions can make and receive calls and use all system features just as if the handset was located at the main site and video cameras can be monitored from any location, in fact this flexibility even extends to the use of standard mobile phones as system extensions thereby giving access to PBX functions anywhere there is a mobile data signal.
VoIP based systems can be site based in much the same manner as a traditional telephone system or cloud based such as IPX’s Centrex whereby extensions and mobile handsets are simply connected to a suitable broadband service at all locations. On site systems are ideally suited as direct replacements for traditional systems or where access to existing analogue telephone lines may be required whereas cloud based systems are much more cost effective and lend themselves to situations where extensions may be distributed across multiple locations or where maximum flexibility is required.
All IPX VoIP systems are designed to use both 2.4Ghz and 5Ghz Wifi technology as well as VoIP enabled broadband services to ensure the best possible call quality at all times.
WiFi enabled VoIP PBX’s from IPX can be installed in a matter of hours with little or no disruption and thanks to the coverage patterns and range of 2.4 and 5Ghz access points handsets can be placed in almost any location without the need for expensive cabling and installation time. For industrial locations with external building