Pricing Explained

[vc_custom_heading text=”Are bundles too good to be true ?” font_container=”tag:h3|text_align:left|color:%23985e98″ use_theme_fonts=”yes” el_class=”KabelBook”]

In almost all cases yes. Bundles and caller packages have been designed to make service providers more money than by simply charging customers for what they use. A current example is where one of the UK’s large service providers offers line rental at £14.50 per month and for an additional £3.50 will give inclusive UK landline minutes. What the headline fails to mention is that UK mobile calls will be charged at almost 10p per minute with a 6p connection charge. This means that 30 second call to leave someone a voicemail message will cost 16p and a mobile conversation lasting 10 minutes will cost £1.06; the same calls on IPX’s service would cost 3p and 30p respectively in addition to which the total monthly charges would be £18.00 from the above provider as opposed to £12.00 from IPX.

Another potential “trap” to beware of is that bundles usually apply to individual lines. If you are a business with 4 lines you would have to purchase bundles on each line to be certain not to incur “standard” charging which can be up to 8p per minute for landline and 20p per minute for mobiles plus associated connection charges.

[vc_custom_heading text=”What aout capped call costs ?” font_container=”tag:h3|text_align:left|color:%23985e98″ use_theme_fonts=”yes” el_class=”KabelBook”]

As with bundles capped call costs are yet another way for service providers to make more money. Statistics show that the average business call lasts no longer than a few minutes and whilst some calls may last 15 or 20 minutes these will be few and far between with the vast majority of calls being short and to the point. As an example take a capped call service with UK mobile capped at 20p for 1 hour. If you make 10 calls during the day, 1 of which is 10 minutes in length with the other nine being an average of 3 minutes, your total cost would be £2.00 with capped calls as apposed to £1.48 when simply paying per minute for what you use.

[vc_custom_heading text=”And per minute pricing ?” font_container=”tag:h3|text_align:left|color:%23985e98″ use_theme_fonts=”yes” el_class=”KabelBook”]

Per minute pricing is the simplest form of pricing and was the industry standard until companies devised bundles and packages to muddy the waters and generate more revenue for themselves. With per minute pricing there is no guesswork and no game of chance you simply pay for what you use on each and every line. Many service providers discourage or do not offer per minute pricing as it allows customers to compare pricing more easily and in almost all cases results in lower bills for the customer.

[vc_custom_heading text=”What is best for me ?” font_container=”tag:h3|text_align:left|color:%23985e98″ use_theme_fonts=”yes” el_class=”KabelBook”]
No matter what bundle or package you choose, anything other than simply paying just for what you use is a game of chance. Make too few calls and you are paying for inclusive minutes that you never use. Call too much and you stray into standard charges territory where UK calls can cost up to 20p per minute. Of course you may get it just right and hit the sweet spot in terms of exactly using up your allowance on each and every line. If this is the case then you are the winner and the service provider loses but in reality this is very rarely the case. Please remember that companies wouldn’t offer these packages if it was unprofitable for them.At IPX we do not offer bundles or packages; our pricing is clear and simple and applies across all lines supplied by IPX.If you are considering a bundled or capped package from a UK provider please take the time to thoroughly read the small print and if you have any doubts contact one of their customer service representatives. It is important to note that many of these providers will tie customers into contracts lasting up to 36 months as part of the bundle conditions and exiting early can cost many hundreds of pounds. One final and very important item to check is what happens when your initial contract period expires; it is not unknown for service providers to continue providing service but to switch you to their standard rate plan which can be very expensive.If you require advice on any aspects of pricing please feel free to contact us at enquiries@ipx-tele.com or via our Contact page.
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